Official Privacy Policy

7cuci Privacy Policy – Your Personal Data Protection

At 7cuci, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document clearly explains how we collect, use, store, and protect your personal data at all times.

Last Updated: 1 January 2026

Our Commitment to Your Privacy

Six core principles that form the foundation of personal data protection on the 7cuci platform

Advanced Data Encryption

All personal data and financial transactions are transmitted via 256-bit SSL encryption. Your information is never stored in plain text and is always protected against unauthorized access.

Data Control in Your Hands

You have the right to access, correct, download, and request deletion of your personal data at any time. Our team will process every request within 14 business days.

No Sale of Data to Third Parties

7cuci has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations.

Limited Data Retention

We only retain data that is strictly necessary for platform operations and legal compliance. Data that is no longer needed will be securely deleted in accordance with our established retention policy.

Privacy by Design

Privacy principles are embedded from the outset in the development of every new feature and service. We assess privacy risks before releasing any system updates that involve user data.

Data Breach Notification

In the event of any security incident affecting your data, 7cuci is committed to notifying you within 72 hours and taking immediate action to contain the damage.

Important Note

This Privacy Policy applies to all users of the 7cuci platform, including the 7cuci.pro website and related mobile apps. By using our services, you agree to the practices described in this document. Please read it carefully and contact us if you have any questions.

1 Information We Collect

7cuci collects several categories of personal data from our members for the purpose of operating the platform safely and smoothly. We only collect information that is strictly necessary and do not gather excessive data irrelevant to the platform's purpose.

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, ID card number KYC verification & legal compliance
Contact Data Email address, phone number, residential address Account communications & customer support
Financial Data Bank account details, transaction history Deposit & withdrawal processing
Technical Data IP address, browser type, operating system Security & fraud prevention
Usage Data Login records, game history, settings preferences User Experience Enhancement
Marketing Data Communication preferences, promotional responses Personalized offers & relevant promotions

In addition to information you provide directly during registration, we also collect data automatically through cookie technology and server logs when you access the 7cuci platform. This data helps us detect suspicious activity and ensure the security of your account at all times.

2 How We Use Your Data

All information we collect is used responsibly and only for the stated purposes. The following are the key ways we use your personal data:

  • To create and manage your member account, including the identity verification (KYC) process required by law.
  • To securely and accurately process deposits, withdrawals, and all financial transactions.
  • To verify eligibility and ensure compliance with the minimum age requirement of 18 years.
  • To provide effective and responsive customer support whenever you need assistance.
  • To send important notifications related to your account, security, and platform policy updates.
  • To detect, investigate, and prevent fraudulent activity, money laundering, or platform abuse.
  • To comply with legal and regulatory obligations under Malaysia's Personal Data Protection Act 2010 (PDPA).
  • To analyze usage patterns and continuously improve platform performance, design, and features.
  • To send you relevant promotional information and bonus offers, subject to your communication preferences.

We will not use your data for any purpose beyond those stated above without first obtaining your additional consent.

3 Data Processing Basis

7cuci processes your personal data based on one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles:

  • Consent: You have given explicit consent during account registration by agreeing to this Privacy Policy.
  • Contract Performance: Processing is required to fulfill the contractual obligations between 7cuci and you as a platform member.
  • Legal Obligation: We are required to process certain data to comply with applicable legal and regulatory requirements.
  • Legitimate Interest: Processing for security, fraud prevention, and platform improvement purposes that do not affect your fundamental rights.

Right to Withdraw Consent

You have the right to withdraw your consent at any time for processing based on consent. Withdrawal of consent does not affect the validity of processing carried out prior to the withdrawal. Contact our team to initiate this process.

4 Information Sharing

7cuci takes an extremely cautious approach to sharing your personal data. We do not sell, rent, or disclose your data to third parties for their own marketing purposes. Data sharing only occurs in the following limited situations:

  • Service Providers: Payment providers, gaming platforms, and identity verification companies that help us operate the platform. They are bound by strict confidentiality agreements.
  • Regulatory Authorities: Government agencies, regulatory bodies, or law enforcement authorities when required by law or court order.
  • Fraud Prevention: Fraud prevention agencies and cybersecurity companies that help detect and prevent illegal activity on our platform.
  • Corporate Restructuring: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the acquiring entity with prior notice to you.

In all data sharing cases, we ensure that the receiving parties comply with the same high data protection standards that we uphold. Every instance of data sharing is recorded and can be provided to you upon request.

5 Cookies & Tracking Technologies

The 7cuci platform uses cookies and similar tracking technologies to enhance your experience, secure your login session, and understand how you use our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance Cookies: To collect anonymous data on how pages are used, helping us improve platform performance and speed.
  • Functional Cookies: To remember your preferences such as language, display settings, and game preferences for a more personalized experience.
  • Analytics Cookies: To help us understand aggregate usage patterns and make better development decisions.

You can manage your cookie preferences through your internet browser settings. However, disabling certain cookies may affect the functionality and user experience of the platform. Cookie settings can be changed at any time via your account settings menu.

6 Data Storage & Security

The security of your personal data is 7cuci's highest priority. We continuously invest in the latest security infrastructure to ensure your data is always protected. The security measures we implement include:

  • 256-bit SSL/TLS encryption for all data transmission between your device and our servers.
  • Passwords are stored using irreversible bcrypt hashing.
  • 24/7 security monitoring by our dedicated cybersecurity team.
  • Regular penetration testing conducted by qualified, independent third parties.
  • Role-based access control ensuring that only authorised staff can access sensitive data.
  • Automated encrypted data backups stored at separate locations for disaster recovery.

Your personal data is retained for as long as necessary to fulfil the original purpose of collection or as required by law. Closed account data will be kept for seven years for legal compliance purposes before being securely and permanently deleted.

Shared Responsibility

While 7cuci takes all reasonable precautions, no system can be guaranteed 100% secure. You are also responsible for keeping your account password safe and not sharing it with anyone.

7 Your Privacy Rights

As a 7cuci platform member, you have the following rights regarding your personal data that we hold. We are committed to facilitating the exercise of these rights at no charge:

Right of Access

To request a copy of all personal data we hold about you in a readable format.

Right to Rectification

To request correction of inaccurate or incomplete data in your account.

Right to Erasure

To request deletion of your personal data when it is no longer needed for its original purpose.

Right to Object

To object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

To receive your data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

To request restriction of your data processing under certain circumstances while a dispute is being resolved.

To exercise any of the rights above, please contact our data protection team by email at [email protected]. We will process your request within 14 business days from the date of receipt.

8 Children's Data

The 7cuci platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered an account on our platform are urged to contact our team immediately.

Child Protection

7cuci employs a strict age verification system during the registration process. Any attempt to register using false information or another person's identity will be detected through our KYC process and the account will be immediately closed.

9 Privacy Policy Amendments

7cuci reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Every change will be accompanied by a clearly stated update date at the top of this document.

For significant changes that materially affect your privacy rights, we will notify you via email or through a prominent notice on the platform's homepage before the changes take effect. Your continued use of the platform after notice is given will be considered acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information. Previous versions of this Privacy Policy are available upon request from our support team for historical reference.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is available to assist you at any time.

Data Protection Officer Contact Information

Privacy Email

[email protected]

General Support

[email protected]

Response Time

Privacy-related inquiries will be responded to within 14 business days from the date of receipt.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant data protection authority in your country.

Your Data Is Safe – Start Playing at 7cuci

With robust personal data protection and a multi-layered security system, you can play with peace of mind and confidence on the 7cuci platform.

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